Effective Date: 04 March 2026 (Updated for Mobile App — Location Data)
NightWarden ("we", "us", or "our") operates the website at nightwarden.com (the "Site"). We are committed to protecting your privacy and comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or use our services. By accessing or using the Site, you agree to this Privacy Policy. If you do not agree, please do not use the Site.
1. Who We Are
We are NightWarden, a UK-based technology supplier providing software solutions for the security services industry. We act as a data controller under UK GDPR. Contact: info@nightwarden.co.uk.
2. Information We Collect
We collect personal data you provide voluntarily, such as:
- Name, email address, phone number, and other details submitted via forms or enquiries.
- Information about your security service requirements.
We also collect data automatically:
- Device information: IP address, browser type, operating system.
- Usage data: Pages visited, time spent, referring sites.
- Cookies and similar technologies: See our Cookie Policy.
We may receive data from third parties, such as partners, if you consent.
2a. Mobile Application Data
When you use the NightWarden mobile application (available on Android), we collect additional information to provide our field staff management and lone worker safety services:
Push Notifications
- We use push notifications to alert field staff about shift reminders, safety check-ins, overdue tasks, and weather warnings.
- You can disable push notifications in your device settings at any time.
Biometric Data
- If you choose to enable biometric login (fingerprint or face recognition), authentication is handled entirely on your device.
- We do not store or transmit your biometric data — only a confirmation that authentication was successful.
Photos and Camera
- Photos taken during form submissions, risk assessments, and site inspections are uploaded to our secure servers.
- Photos may include metadata such as timestamp and location for audit purposes.
NFC Data
- If using NFC checkpoint verification, we record the tag ID and timestamp to confirm patrol completion.
- No personal data is read from or written to NFC tags.
2b. Location Data (Mobile App)
The NightWarden Field mobile app collects precise GPS location data from your device. This section explains exactly what we collect, why, and how it is used.
What location data we collect
- Precise GPS coordinates (latitude and longitude) — not approximate location.
- Location accuracy reading (in metres) to validate checkpoint scans.
- Timestamp of each location capture.
When location is collected
- Shift check-in: GPS is captured when a field staff member starts a shift.
- Shift check-out: GPS is captured when a field staff member ends a shift.
- Lone worker monitoring: Location is captured at each safety check-in during a monitored lone worker shift.
- LoneProtect (ad-hoc safety checks): Location is captured at the start and end of short-duration dangerous tasks.
- Checkpoint and patrol verification: GPS is used to confirm the staff member is physically present at a designated checkpoint location.
- On-demand employer ping: Your employer (the security company managing your account) may request your current location via the platform dashboard.
Foreground use only
Location is only collected while the app is actively in use (foreground). We do not track location in the background when the app is closed or minimised.
Purpose and legal basis
- Staff safety: Lone worker and LoneProtect location data is essential for emergency response if a staff member fails to check in.
- Operational compliance: Shift and checkpoint location data provides an audit trail for service delivery verification.
- Legal basis: Contract performance (your employment or contractor agreement) and legitimate interests (safety monitoring).
Who location data is shared with
- Your employer or the security company that manages your NightWarden account (the "partner organisation").
- Emergency services, only in the event of a lone worker safety incident.
- Location data is never sold or shared with advertisers or unrelated third parties.
Retention
Location records are retained for the duration of the partner organisation's contract with NightWarden and deleted within 30 days of account closure, unless retention is required by law.
Your choices
You may deny location permissions via your device settings. However, safety-critical features (lone worker monitoring, LoneProtect) require location to function and will be unavailable if permission is denied. Non-safety features such as checkpoint GPS verification may be disabled independently in the app.
3. How We Use Your Information
We process data for:
- Referring you to third-party security providers.
- Communicating with you about services.
- Improving our Site via analytics.
- Complying with legal obligations.
Legal bases: Consent, contract performance, legitimate interests (e.g., site improvement), or legal requirements.
4. Sharing Your Information
We share data with:
- Independent third-party partners for service delivery (as a referral network).
- Service providers for hosting, analytics (e.g., Google Analytics).
- Authorities if required by law.
We do not sell data. International transfers use safeguards like Standard Contractual Clauses.
5. Data Security
We use encryption, firewalls, and access controls to protect data. However, no system is fully secure.
6. Data Retention
We retain data as needed for purposes, or as required by law (e.g., 6 years for tax). We delete or anonymise when no longer needed.
7. Your Rights
Under UK GDPR, you have rights to:
- Access, rectify, erase, or restrict data.
- Object to processing.
- Data portability.
- Withdraw consent.
Contact us to exercise rights. We respond within one month. Complain to ICO if unsatisfied.
8. Children's Privacy
Our Site is not for children under 16. We do not knowingly collect their data.
9. Changes to This Policy
We may update this Policy. Changes are posted with the effective date. Continued use implies acceptance.
10. Contact Us
For questions: contact us at info@nightwarden.co.uk